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Organization Redesign

It is common for organizations to realize later on that the design they have created does not seem to provide a positive impact to their purpose, or is not able to keep up with the changes. Either way, they need to make certain adjustments in their current design framework in order to thrive. This process is known as organization redesign. Importance of Organization Redesign The restructuring of an organization has become a necessity and at the same time, a powerful business strategy. It is critical to the success of a business because of how dynamic the environment is. With so…
March 17, 2016 - - Comments:

Corporate Social Responsibility towards Suppliers and Creditors

When companies uphold corporate social responsibility (CSR), they are accountable to various internal and external stakeholders. Internal stakeholders may include the shareholders, employees, and management while external stakeholders are the consumers or the buying public, suppliers, creditors, competitors, and the local community or the society at large. Let us focus on how companies practice social responsibility towards its supplier and creditors since these players in the business aspect project important roles to the businesses. Who are the Suppliers and Creditors? It is uncommon to consider suppliers and creditors to be part of the company’s stakeholders. But then again, they play…
December 7, 2015 - - Comments:

How to Build Customer Trust and Credibility

When customers keep coming back to make purchases or if they continue making transactions, this means that they like the product, service, or the way they are being treated. Continued business transactions means impressed and satisfied customers. However, there is a difference if they are impressed just because of the quality of the product but not the quality of customer service. In fact, a good product is a lot more saleable if these go with efficient customer service. Any customer would want to be overwhelmed with good treatment from business establishments and companies. Once a customer starts to like the…
September 21, 2015 - - Comments:

MS Project – Reduce Overall Project Duration

This is also called “crashing” a project. To reduce overall project duration, reduce the duration of only those tasks that are considered critical. When you reduce duration of critical tasks, it is possible that non-critical tasks can become critical. When crashing a project, you should not only look at critical tasks but also availability of men and money.
January 12, 2011 - - Comments:

Personal Qualities: Credibility

Being able to persuade someone to believe in what you have to say is not always easy. Trying to win a customer, getting hired, gaining new friends, and building business and work-relationships- these are just some of the many things that individuals do everyday. And to succeed at each of these, credibility is required. Without this fundamental personal quality, it is almost impossible to achieve your purpose. The Essence of Credibility When other people put their trust, faith, and respect on you, it means they deem you as a credible person. To become credible to others, one must be honest,…
September 7, 2010 - - Comments:

Establishing Credibility for Better Networking

A successful business in any industry is largely based on their credibility. With credibility, clients will continue to patronize the company because they know they can be trusted. This is also the same for professionals wherein they can easily find a job or client if they can successfully establish their credibility. Credibility takes a lot of time to be established. Companies and professionals have to work hard before they could be regarded as credible in the industry. But once you start gaining clients, your credibility in the industry will grow and recognition is now a lot easier. Slowly, your credibility…
February 18, 2010 - - Comments:

Managing Time to Reduce Anxiety

Productivity and efficiency at work are achieved with proper time management. This skill can easily be enhanced and developed if the person just religiously practices it daily until it is mastered. Especially in a busy work setting, time seems to be getting shorter and shorter each time.An eight-hour work day does not seem to be enough to accomplish the work needed to be done within the day. This results in extension of deadline and can cause work stress. But knowing how to budget and manage your time at work will make work smoother and can even relieve you from unnecessary…
July 15, 2009 - - Comments:

Writing a Well-Structured Business Messages

Writing a Well-Structured Business Messages Business messages are very important when it comes to business communication. For a person who knows English language very well, does not mean that he will write a business message perfectly. There is a structure, standards or guidelines that needs to be followed in order to come up with a business message which conveys the correct meaning. A well-structured business message can go a long way and can even earn millions to the company in return. This is a matter of knowing how to structure the business message to give the reader a sense of…
September 11, 2008 - - Comments:

How Data Is Stored Within a Data Warehouse

How Data Is Stored Within a Data Warehouse The data that is stored in the data warehouse is just as important as the data warehouse itself. Having a fundamental understanding of how this data is stored can be useful in the successful implementation and utilization of a data warehouse. One term that you will want to become familiar with is OLTP, or online transaction processing systems. The OLTP uses the field of data modeling to utilize the Codd laws of normalizing data in order to create a high level of integrity with the data. By using the Cood rules, elaborate…
February 11, 2007 - - Comments:

Structured Query Language (SQL) – Basic Concepts

Structured Query Language (SQL) – Basic Concepts Having query about what a SQL is? It is Structured Query language. It is a non procedural language and it is a database language. Categories in SQL commands There are 3 broad categories in SQL commands. They are namely Data Definition language (DDL) Data Manipulation Language (DML) Transaction Control Commands Under each category there are many SQL commands. Let us see each in brief. Commands under Data Definition language (DDL) This category include creating, dropping and altering table commands CREATE TABLE is used in creation of table(s). SYNTAX:  CREATE TABLE tablename (colname col…
November 8, 2006 - - Comments:

The Importance of Reductionism In The Problem Solving Process

The Importance of Reductionism In The Problem Solving Process Reductionism is a type of philosophy that can be applied to the problem solving process. It basically states that complex objects can be simplified in a way that makes them easier to understand. Reductionism can be use for virtually anything, but it is commonly used to refer to biology, theories, or objects. It is generally used to refer to scientific problems, but it can also be used for any problem that you encounter. The Reductionism thought process can be defined in the expression "complexity equals compound simplicity." Many people find that…
July 20, 2006 - - Comments:

Questions You Should Be Prepared For During A Job Interview

Questions You Should Be Prepared For During A Job Interview While the way you answer questions during a job interview will only play a small role in whether or not you are hired, it is important to pay attention to them. Going to a job interview can be stressful, especially if it is a highly competitive position with a large number of applicants. Taking the time to prepare will help you get rid of some of the stress. The first thing you will want to do is look at the typicaly interview questions which will be raised by the interviewer….
July 17, 2006 - - Comments:

Accreditation For Online Colleges

What You Should Know About Accreditation For Online Colleges One of the most common concerns of people who are considering taking online classes is accreditation. If an online college is accredited by the right organizations, graduates will get excellent jobs where they earn a high income. However, a degree which is earned from a non-accredited school can lead to a situation where a student has wasted time, energy, and money for nothing. Because of this, understanding the process of accreditation will allow you to pick an online college which allows you to gain the education you need. It is important…
July 17, 2006 - - Comments:

Avoid Getting Fired From Your Old Job While looking for new one

How To Avoid Getting Fired From Your Old Job While Looking For a New One Even if you hate your job, it is best not to quit while you’re still employed. Finding a new job while you’re still employed at your old job is a great way to go from paycheck to paycheck without missing a beat. If you quit your old job before you’ve found a new one, it could take you weeks or months to find a new job, and this could put you in a financial strain. If you apply for a job while you’re still employed,…
July 16, 2006 - - Comments:

SQL Server 2005 – Registered Servers

SQL Server 2005 – Registered Servers Registered servers can be viewed in the Registered servers window. Servers can be created and registered, renamed or removed in the SQL Server Management Studio. Information on frequently accessed servers will be stored in the Management Studio on Registration. To Register a server Right click a node in the Registered Server’s Tree and click Update Local Server Registration. This updates the local server registration. If a new server has to be created and registered 1. Click Database Engine in the Registered Servers tool bar 2. Right click Microsoft SQL Servers and point to New…
November 19, 2005 - - Comments:

Shared Assembly

VB.NET 2005 Tutorials : Shared Assembly In this tutorial you will learn about Shared Assembly, how to Assign Strong name to an assembly, Microsoft Windows Installer 2.0, Using the Global Assembly Cache tool (Gacutil.exe), Removing an Assembly from the Global Assembly Cache, Referencing an Assembly from Global Assembly Cache, Creating a Setup project for distributing components and Creating a new merge module project. Shared Assembly Shared Assembly can be shared amongst several different applications that reside on the same server. This type of assembly can be used in situations where it is not necessary to install a version of an…
August 9, 2005 - - Comments:

SQL Server Stored Procedures

In this tutorial you will learn further more about Access and Manipulate SQL Server data – Using Stored Procedures, Creating a Stored Procedure, Running Stored Procedures from .NET, Using Parameters in Stored Procedures, The @@IDENTITY Variable Access and Manipulate SQL Server data – Using Stored Procedures Using Stored Procedures Stored procedures are an important aspect in all database programs. VB.NET applications are no exceptions to this rule. Stored procedures enable users change the business logic without actually tinkering with the application. SQL Server 2005’s (formerly code named Yukon) integration with the .NET CLR makes it possible for developers to author…
July 11, 2005 - - Comments:

MSAS : Shared vs Private Dimensions

This tutorial explains how to create Shared dimension using Dimension Editor , Private dimension using Dimension Editor and the differences between them.Creating Shared Dimension using Dimension Editor 1. In the Analysis Manager tree pane, expand the database in which you want to create the shared dimension.2. Right-click the Shared Dimensions folder, point to New Dimension, and then click Editor3. In the Choose a Dimension Table dialog box, expand a data source, click the dimension table for the dimension, and then click OK.Dimension Editor appears with the dimension table showing in the Schema tab.4. To add more tables to the dimension,…
March 31, 2005 - - Comments:

SQL Server 2000: Using System and Extended Stored Procedures

This tutorial covers how to use System Stored Procedures which are stored in master and msdb databases and normally begin with ‘sp_’ and Extended Stored Procedures normally begin with ‘xp_’.Using System Stored Procedures Whenever you add a database, add a login, create a table or modify any object, the changes reflect in the system tables. System tables are used by the SQL server’s for its own reference but we can also view their contents. But the information stored in them is somewhat in binary or unreadable format, therefore Microsoft has given us System stored procedures (almost 650) to read or…
March 13, 2005 - - Comments:

SQL Server 2000: Securing Your Stored Procedure

This tutorial explains how to secure your stored procedures if you ever need to.  Procedures resides on the database server in open fashion. It means that every body can easily access and view its code. Securing Your Stored ProcedureStored Procedures resides on the database server in open fashion. It means that every body can easily access and view its code. They are present in “syscomments” system table in each database and completely accessible. In order to secure it, we can encrypt them by using “WITH ENCRYPTION” keyword. Remember that encrypting stored procedures is a single step process and you can’t…
March 13, 2005 - - Comments:

SQL Server 2000: Creating Stored Procedure with Input and Output Parameters

This tutorial explains how to create and use Stored Procedures with Input Parameters and output parameters along with the screen shots and sample code. Creating Stored Procedure with Input ParametersInput Parameters in Stored Procedures are placeholders for data that the user needs to send. Technically, input parameters are memory variables because they are stored in memory. For creating Stored Procedure with Input Parameters, just change the above code to look like CREATE PROCEDURE Show_Customer @City varchar(50) AS SELECT FirstName, LastName FROM Customer WHERE Location=@City ORDER BY FirstName Here the placeholder i.e. Input parameter is @City variable. It accepts the value,…
March 12, 2005 - - Comments:

SQL Server 2000:Creating and Using Stored Procedures

This tutorial series covers the basic concepts of Stored Procedures in SQL Server and hot create and execute a simple stored procedure.Using Stored ProceduresSome of the most important concerns to a database user are speed and efficiency. Faster data retrieval provides applications to responds and behaves quickly. SQL Server provides “Stored Procedures” for faster and quick data access. Stored Procedures is a query that is stored in a database on SQL Server rather than being stored in the front-end code on users machine. You may think that storing queries in the form of Stored Procedures will be an overhead itself???…
March 12, 2005 - - Comments:

Product Development Best Practices

Companies place high emphasis on development of products which are not only faster and superior, but also more affordable as well. A number of fresh business strategies and organizational approaches are being used by numerous companies so that they can continue to enhance their methods for product development. Efficient Product Development If a company wants to succeed in the competitive market, they must be capable of keeping up with optimal methods. Management must be able to figure out how their company stacks up with the other firms in the industry. The first step in being able to develop best practices…
June 5, 2017 - - Comments:

Importance of Quality Data Management

While data is important, this is only true if that data is high in quality. Decisions made on the basis of data, if wrong, can have detrimental consequences for the organization. Your data must always remain clean, but the big problem that organizations face is that they may not have the tools to ensure clean data. It is imperative to balance data quality, time and budget which compete against each other, while ensuring the quality of the data within a time span which is limited, and on a reasonable budget. A number of methods have been developed for this purpose,…
May 28, 2017 - - Comments:

Utilizing Effective Quality Assurance Strategies

Quality Assurance Should Never be Taken for Granted To enhance quality assurance for your project, there are a number of strategies that you can use. First off, every department must take the time to orient itself in a manner which allows for self study, and one which showcases a culture which is quality oriented. The organization must be capable of creating a variety of different mechanisms, and this includes both those which are internal and external. This must be done for improving quality, and some of the things that organizations will want to pay attention to include external peer reviews,…
January 3, 2017 - - Comments:

Difference Between Quality Control and Quality Assurance

While both quality control and quality assurance are extremely important, they differ vastly from one another and often many are not familiar with the difference between Quality Control and Quality Assurance. Quality control involves activities which are related to quality, and which are connected to the creation of deliverables. Quality control is used when a verification needs to be made that the deliverables are of a very high quality, and that they are totally complete. Some examples of quality control include things like peer reviews which are deliverable, as well as the testing process. Quality Assurance involves the process which…
September 9, 2016 - - Comments:

Determining Quality Needs for Stakeholders

The ability to figure out the needs of your stakeholders will play a crucial role in project management. In recent years, engaging the stakeholders during social reporting has become extremely important for corporations and business organizations. At the same time, organizations must be capable of taking the time to measure the actual engagement process to properly verify and use the process result. Not only is it necessary for you to measure the needs of Stakeholders process through the usage of the AA1000 Stakeholder Engagement Standard series, which encompasses principles-based standards to help organizations become more accountable, responsible and sustainable and…
August 31, 2016 - - Comments:

Create a Successful Quality Management Plan

Having a Quality Management Plan is an important foundation for any Project. Successfully implementing a quality management plan for a project is a task which requires a lot of organization. However, the benefits are well worth it, as the creation of the quality management plan and its application to any given project will give you the ability to ensure that proper quality management is being utilized. Quality management plan can be thought of as a type of document which is responsible for detailing the effectiveness of activities and practices which are available for any given product or service. It forms…
August 30, 2016 - - Comments:

Post-Seminar Evaluation

By taking a post-seminar evaluation, you could significantly improve the skills and abilities needed to be an excellent seminar facilitator. You get insight on how to improve your craft, avoid potential problems, be more prepared and ready for the next event, and become even more motivated to perform well every time you conduct a seminar. The Importance of an Evaluation Conducting an evaluation of your performance when facilitating the seminar is like making a quality assessment. In order for a product to become a great product, it has to be carefully molded, developed, and tested several times to ensure that…
August 23, 2016 - - Comments:

Seminar Closing Notes

At the onset of the seminar, you had aimed to provide the audience with valuable learning and information, you have presented the topics and facilitated fun and learning activities for the participants; but the challenge now is to be able to inculcate all these to everyone who attended the seminar. Such events should not be merely about presenting your topics to the audience and ensuring they understood; but it should also be geared towards motivating them to apply what they have learned during the seminar. After all the preparation and the efforts you had put in, your seminar is coming…
July 26, 2016 - - Comments:

Seminar Coaching and Feedback

Coaching has a crucial role in bringing out the best in your audience, which is why as much as possible, it should be included in the seminar agenda. In small seminars, facilitators can allot time for coaching. Seminar Coaching is the process of helping the audience develop the capacity to ponder on seminar keynotes, guide them in making realizations, and motivate them to accomplish what they want or need to accomplish. Unfortunately, due to time constraints and the size of the audience, not every event provides coaching and the giving of feedback to the participants. It can be difficult to…
July 19, 2016 - - Comments:

Tricks to Keep Seminar Audience Interested

One of the challenges that a seminar facilitator is faced with is in keeping the audience interested. It can be a nightmare to present in front of dozens of people, only to realize that someone is snoring in the group. How can you keep the audience from getting bored? What techniques can be utilized in order to ensure that they keep their eyes and ears glued to you? These questions will be answered in this article. Reasons Why the Audience Becomes Bored Before you learn the various ways to keep the audience interested, you must first know what causes them…
July 8, 2016 - - Comments:

Grouping Seminar Audience Effectively

During seminar, it is common for participants to join group activities. These activities are specifically designed to create a powerful and long-lasting impact on the knowledge that you are trying to instill in their minds. Thus, grouping your audience should make use of group dynamics so that you, as the seminar facilitator, will be able to increase your chances of achieving your overall purpose for the seminar. Group Dynamics This term would refer to the series of processes, interactions, and combined performances that occur within a group. Because people differ from each other in terms of personalities, beliefs, values, level…
June 21, 2016 - - Comments:

Seminar Objections Handling Techniques

Objections from seminar audience could keep seminar facilitators on their toes. Hence, it is important for seminar facilitators to know how to handle such objections from the audience. This article will provide information on several tips and techniques to deal with different types of objections raised during seminars. What is an Objection? In a seminar, an objection is anything an individual or a group of people in your audience would say or do that would imply a concern, question, skepticism, or a negative reaction. Despite it being seemingly intimidating and even scary for some, objections should be acknowledged, discussed, and…
June 10, 2016 - - Comments:

Seminar Audience Personality Traits

A seminar facilitator needs to be very adept at reading people’s personality traits and be able to handle seminar participants properly. If you do not know how to manage the participants, it would be difficult to get your audience to listen to you, and even harder to keep them interested. You should be able to determine the approach to use in motivating the seminar audience and encourage them to actively participate in the seminar. People have different personalities and while no person is exactly the same as the other, there are major classifications of personalities that will be discussed in…
June 4, 2016 - - Comments:

The Art of Managing Seminar Audience

Talking to a person you do not know can be tough. Many people feel nervous with these encounters. However, speaking in front of an audience can be especially overwhelming that perhaps everyone who has tried holding a seminar for the first time has felt very anxious about it. Yet similar to learning how to ride a bike, it may seem impossible at first and you may even find yourself extremely scared at this prospect but eventually, you will learn to get used to it and you will be able to deal with the audience with much ease. Conquering Your Fear…
May 24, 2016 - - Comments:

Seminar Visual Aids

Visual aids have long been regarded as a staple in most public speaking endeavors. When making a presentation during a business meeting, giving a speech, or even when holding seminars, the use of visual aids is commonly employed. There are two main functions of a visual aid: it helps the audience understand your message better. it keeps them interested. Learners can be visual, auditory, or even kinesthetic learners, which is why effective seminars always take into consideration these three aspects. By making use of visual aids during your seminar, you will be able to address the three channels of learning….
May 12, 2016 - - Comments:

Seminar Presentation Skills

A large part of your success as a seminar facilitator lies in your presentation skills. Because presentation is crucial in every seminar, you should therefore endeavor to learn these skills and never step up that podium without even bothering to understand the things you need to do in order to become an effective facilitator. Seminar Presentation requires proper planning and extensive preparation. How well are you able to communicate with the audience? Are you able to effectively deliver your thoughts and ideas towards them? Are you able to keep them interested that they do not even want to move or…
May 6, 2016 - - Comments:

How to Facilitate a Seminar

For a seasoned seminar facilitator, conducting a seminar is not a big deal. After all, they probably conduct seminars at least once a month that they are no longer intimidated by the thought of speaking in front of a big audience. However, for a neophyte, facilitating a seminar can be so terrifying that the thought of it would even trigger anxiety attacks. This article will provide you with the most helpful tips to make you feel more confident and at ease when handling a seminar. Whether you are an executive tasked to conduct a seminar for your company’s employees or…
May 2, 2016 - - Comments:

Seminar Checklist

Planning a seminar is similar to organizing a company event—you need to do it way ahead of time and make good use of organizational skills so that the event will be a success. Usually, a team or a committee is in charge of organizing a seminar; however, if you happen to take the role of the speaker as well as the organizer, then you need to know certain techniques that will eliminate problems and prevent things from going wrong during the scheduled event. One way to ensure that everything will be in order and go according to plan is to…
April 30, 2016 - - Comments:

Seminar Outline

Preparation is key to a successful seminar. Even a seasoned seminar speaker would still take the time to sit down and plan things out before the event. As someone who will conduct a seminar in front of 10, 100, or even more participants, you cannot afford to be in front of the audience unprepared. If this is the first seminar you will handle, then it is all the more necessary to plan weeks and even months before the big day. A large chunk of the preparation phase is making the outline. This will serve as your guide in knowing what…
April 25, 2016 - - Comments:

How to Sell Yourself?

When conducting a seminar, one of the first things that your participants will ask is: “Why should I listen to you?” Whether you are going to hold a one-hour seminar or a 3-day seminar, it is necessary that you are able to convince the participants to sit down, listen, try to understand what you will share with them, and keep an open mind. If you cannot do that, then every attempt you make to impart knowledge and insights to them would fail. This section focuses on the most basic and essential requirement that every seminar presenter must acknowledge and use:…
April 22, 2016 - - Comments:

Organization Life Cycle

The life cycle of an organization proposes that over a certain period of time, for-profit companies move through a predictable sequence of development. Life cycles have been the subject of extensive study over the years and these are linked to organizational growth and development studies. It has been found that organizations are similar to living beings because they have a pattern of developmental stages and are impacted largely by the circumstances of the internal and external environments. There are many frameworks used to determine the life cycle of an organization. However, the most basic, which others have based their framework…
March 12, 2016 - - Comments:

Organizational Chart

An organizational chart, otherwise referred to as org chart, is a diagram that illustrates the structure of an organization. It clearly shows the rank and relationships of the employees, and help keep the work operations organized. Depending on the size of the company, a chart may comprise of numerous lines, arrows, and boxes, or it may consist of only a few. Because relationships within a company often change, charts should be flexible and simple, so that they can be changed easily. Importance of Organizational Chart Organizational charts are considered important and vital in allowing the members of the company to…
March 2, 2016 - - Comments:

Staff Organization

Organizing Staff is an organization is a more complex type of administrative organization that puts the power of command to the line executives (or line managers) however it does have its share of benefits that will help any organization to fully utilize their people’s potentials. To organize staff, appointing supervisors and specialists attached to the line authority is required. Features of Staff Organization There are two types of staff: staff assistants and staff supervisors. Staff assistants include personal assistants and secretaries, while staff supervisors include quality controllers and operation control managers, among others. When organizing staff, there needs to be…
February 28, 2016 - - Comments:

Organizational Learning

Over the years, there have been several definitions of organizational learning. One such definition is that it is the process of being able to detect and correct errors, with people in the organization acting as the agents who learn through various activities. Another definition states that there are four aspects associated with organizational learning, and these are: knowledge acquisition, distribution of information, interpretation of information, and the use of organizational memory. Lastly, organizational learning has also been defined as similar to that of having one stimulus and getting several effects, a pattern of many “means and ends” relationships. But fundamentally,…
February 22, 2016 - - Comments:

Organizational Culture

Culture is both a dynamic phenomenon and the norms that guide and restrict behavior. It creates a powerful driving force in organizational situations, and is considered influential to its success. In any scenario wherein there needs to be a group effort, teamwork, and collaboration between individuals and groups of individuals, such as that evident in business operations, there are always different types of people with different culture, and when the organization cannot find means by which to make them understand and accept the differences, and be able to create common grounds, that is, create an organizational culture, it will be…
February 18, 2016 - - Comments:

Organizational Design Guidelines

Every organization exists for a purpose, and while it is the top managers who will decide how the organization can achieve its mission and vision, the operative goals are the key to its success. Therefore, there should be strategies that focus on giving employees a sense of direction and motivation, and there should be standards of performance. Strategies include a number of techniques and the organization design should specifically suit the organization’s competitive approach in order for it to contribute significantly to effectiveness. Hierarchical Systems Majority of today’s organizations are designed bureaucratically, which means that there is hierarchy between authority…
February 9, 2016 - - Comments:

Organizational Design Characteristics

An organization design is an ongoing challenge for every manager because it constantly struggles to protect the organization and keep it competitive, despite the unstable economy and the ever-changing nature of any business. However, a remarkable facet of an effectual design is that its process is, in the simplest sense, a set of cascading tasks that allows managers to go through step-by-step methods in a clear and straightforward manner. It begins with the corporate level and goes down to departmental levels. Basically, a design is an ongoing challenge yet because of how it is created, the process is not as…
February 2, 2016 - - Comments:

Principles of Organization Design

There are numerous frameworks that allows to structure an organization.  However, to design an organization is quiet different because there is no such thing as a design blueprint that anyone can simply follow without taking necessary steps to ensure that the design structure will work for a particular organization.  Blueprint Designs even makes it more complicated knowing that the design is ineffective, this will lead the organization to serious consequences which may ultimately result in business failure. Fortunately, there are four guiding principles that will assist employers in making an organization design. These principles, if followed correctly, will bring a…
January 31, 2016 - - Comments:

What is Organization Design?

Organization design is the process of constructing and arranging an organization’s structure, processes, systems, practices, and rewards programs as a means to achieve its purpose and goals. To design an organization requires wide knowledge on a diverse range of concepts, research, and approaches on economics, information technology, logistics, management, and psychology. It also involves analysis of available designs and frameworks derived from existing organizations, and redesigning these to effectually meet the prerequisites of the organization. An organization design is created on the belief that employees have the genuine desire to contribute to the overall objectives of the organization that they…
January 29, 2016 - - Comments:

Using Competencies in Project Management

Project management has been defined as the process involved to successfully attain the goals and objectives of a given project. There are several types of project managers such as construction project manager, software project manager, architectural project manager and research project manager. Every project management endeavor has a manager. The project manager has a long list of roles that needs to be filled so that the project can be completed in the best means possible. These roles are categorized into: planning, organizing, managing, executing and closing. Roles of a Project Manager A project manager has the following responsibilities: Develops the…
January 26, 2016 - - Comments:

Using Competencies in Selecting Your People

During hiring process, companies focus on an individual’s competencies, and this is more evident today than ever. Their understanding of the value of people to help them communicate their core competencies to their market and the rest of the world has paved the way for the integration of competency-based hiring practices. The kind of people hired by any company will impact the business, and such impact can go either way – good or bad. The employees are the heart of the company; if they are highly competent individuals then they will contribute greatly to the company’s success. Conversely, if ineffectual…
January 19, 2016 - - Comments:

Using Competencies in Training

Training is a very significant aspect in helping employees become more efficient and effective in their job. Thus, it is very important that this department must be equipped with the necessary competencies that will allow them to impart and transfer knowledge and understanding to the trainees through various methods, strategies, and activities. Areas of Competence and Competencies of a Trainer The areas of competence of a trainer, and their corresponding competencies are: Training Delivery: Presentation of learning objectives must be set clearly; audio-visual aids must encourage learning. The trainer should understand that the physical environment can greatly affect the learning…
January 16, 2016 - - Comments:

Using Competencies for Employment

Finding employment in this competitive world is difficult, and keeping one’s job is also tricky.  Ineffective performance from previous work experiences can be evident especially if the prospective employer is keen on using structured interviews; who would want to hire an ineffective person? Moreover, if you do not perform well, you stand the chance of being laid off because there will always be other more competent and deserving individuals willing to take your place. To go up in the echelons of success, a person needs to be competent. Now the question is, how can one become competent? Develop a Competency…
January 12, 2016 - - Comments:

How to Develop a New Competency

To stay competitive, one must adapt to the changing times. Today, there are already many competencies that were unheard of 50 years ago. This is particularly true for functional competencies which are job-specific competencies; in the past, there were no web developers and designers, which mean that before, people were not required to know programming languages and stylesheets. The advent of technology has paved the way for these competencies to exist; thus, people who want to be able to move up in their career have to evolve too, especially when it comes to developing new competencies. There are three phases…
January 8, 2016 - - Comments:

Competencies Key Principles

Competencies can be produced and learned by one or many individuals by adhering to a framework. Competencies must also be updated and made adaptable to hold relevance to those they were designed for. However, in order to get commitment from employees, there are guiding principles to be followed. These will be discussed in detail in this article. Principle 1: Collaboration Management creates policies for everyone to follow; they create plans and programs designed for all. But when it comes to designing a competency framework for the organization, the task should not only be limited to management, but also to those…
January 5, 2016 - - Comments:

Influences of Competency

Competency is a person’s knowledge, skills, and attitude that will allow him to perform his job functions in a superior and effectual manner. A person with the required competencies can handle a job much better than a person who does not have them. For this reason, companies are always spending their resources to ensure that they employ highly competent individuals. To achieve this goal, they provide competency-focused interviews to be able to screen those who have the competencies the company is looking for. Moreover, they also conduct regular performance evaluations to be able to assess competency and sponsor competency trainings,…
January 3, 2016 - - Comments:

Leadership Competencies

Leadership role in any organization is vital to its success. Managers can be leaders but not every manager is a leader. A leader must be able to create a vision, influence others, and bring out the best in their people. With leadership, one can initiate action among his people. He can motivate everyone to keep going, with or without the help of rewards. Additionally, leadership enables a person to provide guidance to others so that work can be done effectively and efficiently, and such guidance is given through coaching and mentoring. Lastly, with leadership, a person can make others confident…
December 31, 2015 - - Comments:

Competency Assessment

For an individual to know his strengths and weaknesses, it is imperative to conduct a self-assessment. The process involves answering a set of questions specifically designed to help individuals discover what characteristics and abilities they possess that can help them succeed in their endeavors. On the other hand, managers should assess their employees’ level of competency in order to appraise their performance as well as to help them develop and excel in their career. More often than not, competency assessments are done only to check whether a particular individual has met certain standards but fail to develop ways on how…
December 29, 2015 - - Comments:

Competency Framework

A competency framework is a method by which an organization can accurately assess the knowledge, skills, and attitudes (KSA) of their employees. In addition, it also helps maintain and keep track of these competencies; a tool to measure competency levels to ensure that everyone makes significant contributions to the organization by performing in a superior manner. With a competency framework, recruitment officers will be able to effectively hire the ideal candidate they need for their company; managers will be able to make sound decisions in managing their employees; and employees will be able to develop their skill sets because they…
December 27, 2015 - - Comments:

Competency and Competence

Competency and competence have often been used interchangeably. Moreover, people often think that competency and competence are one and the same however this is a misconception. What a lot of people fail to realize is that these are two different concepts and cannot be used to take the other’s place. To understand this better, definitions of each are given below. Competency (pl. competencies) refers to the characteristics of a person; these may be observable or non-observable. Such characteristics are behavior-based, and are instrumental to helping a person perform his tasks at a higher level. On the other hand, competence (pl….
December 24, 2015 - - Comments:

Types of Competency

There are many competencies that have been identified over the years, and these are divided into six types. Below are the basic definitions and examples of each Competency. The Six Types of Competencies Individual Competency– This type refers to a person’s own knowledge, skills, and attitudes (behavior) that contribute to effectiveness in performance, as well as in dealings with other people. Business Competency– This refers to the knowledge and skills required in a particular business or industry. Management Competency– This refers to a set of competencies that are applicable only to supervisory and managerial positions or roles, that are more…
December 22, 2015 - - Comments:

Introduction to Competency

In order to perform well in any job, an individual needs possess all necessary skill set and knowledge, as well as the personal attributes. Today’s Individuals have become fiercely competitive to succeed in their chosen fields, and are equipping themselves with the right attitude, knowledge, and skills. Understanding this reality will create awareness that to stay competitive you must have an edge over the others. For this reason, you need to develop certain competencies. Many often confuse competence and competency. Although used interchangeably, they are nonetheless different from each other. Competence is defined as the requirements and standards that have…
December 20, 2015 - - Comments:

Corporate Social Responsibility and Human Rights

Corporate social responsibility (CSR), as an increasing business practice, is understood to be a sense of obligation or responsibility from corporations not just on the economic aspect of business goals, but also to the social and environmental approaches. So, corporate social responsibility fulfills the “triple bottom line” of a business activity which consists of the economic, social, and environmental aspects. Since CSR deals with people in the society as well as individuals within the organization, human rights play an important role in the many CSR activities. The Relevance of Human Rights to CSR Human rights have a significant relevance in…
December 17, 2015 - - Comments:

Corporate Social Responsibility Career Opportunities

Corporate social responsibility, otherwise known as CSR, is no longer just a popular concept and business practice in the business world but has also developed in the aspect of career opportunities. CSR defines the way companies behave and operate in social, environmental, and ethical frameworks. The development of substantial career opportunities for value-based professionals reflects the diversity of the field of CSR existing in both private and public sectors. However, unlike any typical job, CSR roles may not have specific designations or titles but the job description reflects CSR programs and activities. Landing a CSR job depends on which area…
December 15, 2015 - - Comments:

Corporate Social Responsibility towards Stake Holders

We often hear the old belief that when it comes to dealing with business, we must be strictly business-like and no other things should get in the way. This means that profitability is the governing language in business. Although true, this perspective is no longer entirely applicable to all businesses because corporations have come to embrace the very essence of corporate social responsibility (CSR). Companies have learned to perform business in the interests of the larger community and in an ethical manner. Furthermore, observing corporate social responsibility also means being able to balance the interests of the shareholders and investors…
December 4, 2015 - - Comments:

Corporate Social Responsibility towards Society

Through business activities, companies interact with the society and create an impact on the said society where business is conducted. A company starts out employing people, or manpower, and begins the production of goods and services. The latter involves transaction with the local suppliers as well as the customers. Basically, this is the nature of interaction between businesses and the buying public. However, apart from this basic perspective, there are other various ways in which a company interacts with the society that may not directly relate to the mere buy and sell aspect. Understanding the Perspectives of a Local Community…
December 3, 2015 - - Comments:

Corporate Social Responsibility towards Government

Businesses operate in communities that either directly or indirectly affect their transactions. Companies interact with the various sectors in the larger community and part of this is the government. So, in the perspective of corporate social responsibility or CSR, many people feel that the government sector must also play a role in the business activities. Since the government is responsible for regulating the laws and upholding the security of a state, it is just right to engage them in the aspect of social responsibility. The government is considered an external stakeholder that indirectly affects the CSR practices of a corporation….
December 1, 2015 - - Comments:

Corporate Social Responsibility towards Employees

The practice of corporate social responsibility, or CSR, does not only mean an obligation to the society in terms of social and environmental aspects but also to the employees of a business or corporation. A company has an obligation towards its working individuals in keeping their desire and interest for the job alive. Good practice of social responsibility by the management to the employees will serve as an example to them. In turn, the employees themselves will realize the essence of being socially responsible to the society. Current Business Trends: Corporate Citizenship and Employee Retention The employees are considered a…
November 30, 2015 - - Comments:

Corporate Social Responsibility towards Customers

The concept of corporate social responsibility or CSR is based on three dimensions which serve as its three pillars. These are the economic, social, and environmental responsibility. For a company to successfully practice CSR, all the three pillars have to be balanced and should be based on obligation and accountability. Social responsibility is the most current dimension of CSR in which corporations take active participation in social issues and community affairs. The target of responsibility is the stakeholders which includes the customers or the buying public. The perception of offering respect and satisfaction to customers is nothing new to businesses…
November 27, 2015 - - Comments:

Corporate Social Responsibility Strategies

The general claim about corporate social responsibility mainly revolves around the accountability of giving back the investment returns of the shareholders, being socially responsible towards the environment, and being responsible to the other groups that may be within or outside the corporation. This assertion often arouses debates among business people since the scope of the said “responsibilities” and “returns” and how they will be obtained are not clearly defined. The degree of responsibility towards the shareholders and the stakeholders is also a crucial issue in CSR arguments. As a general characteristic, responsible business always starts out by complying with the…
November 23, 2015 - - Comments:

Corporate Volunteering

Corporate social responsibility gives a sense of obligation for companies on the various programs not just within the organization but the society as well. Part of carrying out these obligations is to actively participate in community programs and affairs. This is what we call corporate volunteering. Many companies engage in philanthropic activities and aid people in the community while providing the employees an opportunity to benefit from the company in various ways. An organization contributes to building and making better societies by encouraging the employees to participate in the various community programs through volunteerism. Moreover, it gives the working professionals…
November 21, 2015 - - Comments:

Corporate Social Responsiveness

In Wood’s model of corporate social performance, the second phase in the representation is corporate social responsiveness which is explained as the ability of an organization to respond to social pressures. It is also the means through which the identified principles of corporate social responsibility are implemented. It is the action performed to the principled approach of corporate social responsibility. This concept demonstrates three major processes or mechanisms: environmental assessment, stakeholder management, and issues management. Processes of Social Responsiveness Environmental assessment is the process that allows the organization to observe and scrutinize its environment in order to aptly respond or…
November 18, 2015 - - Comments:

Corporate Social Performance

The concept of corporate social performance has been around for several decades now, but the idea is still closely misinterpreted for corporate social responsibility, corporate social responsiveness, or any other approach relating to business and society. Although these concepts are closely related to each other, they each have unique connotations. These approaches also represent the various phases in our understanding of the relationship between a firm, or organization, and the environment, or the society, where the firm functions. Corporate Social Performance Defined As mentioned in the earlier paragraph, corporate social performance is confusingly equated with concepts connoting to business and…
November 16, 2015 - - Comments:

Importance of Corporate Social Responsibility

No business can succeeds without the aid of contributing factors involved in its operations. Employees, consumers, suppliers, and the community are directly involved and affected by the business and what it does. The products and the way the products are introduced have an impact to the society. Corporate Social Responsibility or CSR then becomes a significant strategy in business because consumers would opt for companies that can be trusted; suppliers would prefer conducting business transactions with reliable companies; and employees would like it better working for employers with good business ethics and principles. In the same way, NGOs are bound…
November 12, 2015 - - Comments:

What is Corporate Social Responsibility?

Corporate Social Responsibility, also known as CSR, pertains to the responsibilities of companies towards society with which they function and operate. Corporate Social Responsibility ensures that the business organizations align its corporate values and behaviors with that of stakeholders’ needs and expectations. Corporate Social Responsibility approach incorporates social, economic, and environmental aspects of the business as part of increasing profit or revenues and minimizing the problems or shortcomings. It is not only geared towards the customers and investors, but also towards its employees, suppliers, and the society as a whole. As part of business ethics, organizations go beyond seeking profits…
November 10, 2015 - - Comments:

Positive Transformation of Negative Thoughts

A train of negative thoughts may lead the person to view the world in a different way, one that lacks acknowledgement of the good things that are happening to the community and to the world. This is referred to as pessimism, wherein your mind is clouded with so much negativity that for every situation and circumstance, your only prediction is the worst-case scenarios. Pessimists are characterized by a lack of appreciation to the good outcomes of a situation, having the attitude of a quitter to posed challenges, not seeing the efforts of other people, and a constant feeling of dissatisfaction…
November 5, 2015 - - Comments:

Impact of Negative Intrusive Thinking on Personality

The impact of negative thinking on an individual can transform his life in a way he would not ideally want it to be. Thoughts are very random and varied. If the mind is dominated by intrusive thoughts, it affects your totality as a person. It impacts the entire well-being be it physically, mentally, or emotionally. It also adversely transforms your individual perceptions in life and turns you into a pessimist. The way you develop or damage your personal outlook solely depends on how you deal with it. One essential element to consider is your manner of thinking. Filling your mind…
October 29, 2015 - - Comments:

Impact of Negative Thinking on Emotions

What the mind perceives, the body achieves. It is simply denoting that at any level of thought, there is always a corresponding effect on the body whether on the mental, physical, and emotional aspect. The brain feeds the mind with different thoughts at various levels. These thoughts are being processed in the mind and are expressed in various means of manifestations. Thoughts also create an impact on the brain, depending on the manner of thinking there is. Happy thoughts exude a positive aura and feeling while bad and disturbing thoughts lead to a negative vibe. Since thought patterns affect emotions,…
October 28, 2015 - - Comments:

Health Effects of Negative Thinking

Human thoughts shape the disposition and mood of individuals. When one demonstrates negative thinking, it simply means filling the thoughts with negativities that affect an individual’s frame of mind and reduce energy level. Your train of thoughts and personal beliefs create a sense of impact to your mental, physical, and emotional well-being. This is because your thoughts, feelings, and actions are interconnected and one affects the other. So, if you keep on thinking negative, it may trigger negative emotions, particularly anxiety and depression. Not everyone is aware that having a negative mental attitude can make a negative difference on their…
October 25, 2015 - - Comments:

Common Patterns of Negative Thinking

The manner of thinking is spontaneous in most cases. You do not force yourself to think because it is something that the mind does all of the time, automatically. Thoughts are so varied that they seem uncontrollable sometimes. Thoughts can just pop up out of blue in the mind, may seem weird, can be intrusive in the middle of a busy day, and may even disrupt sleep. It can generate varied images in the head that may either induce happiness or unpleasantness. Negative Thinking Patterns in the Mind During instances of depression and anxiety, thoughts can tend to resort to…
October 21, 2015 - - Comments:

Negative Thinking Traps

A major contribution to failure and a destructor of self-confidence is the manner of negative thinking. When you think negatively, you are only affirming the worst that could happen to yourself or others in a situation. If negative thinking becomes a habit, you gradually reduce the level of confidence in your thinking patterns and even in actions. It also minimizes your ability to assert your needs and opinions. Such mental attitude makes you question or underrate the value of your own thoughts, emotions, and needs. That is why it is important to monitor negative thoughts and the effects it can…
October 19, 2015 - - Comments:

Negative Thinking Styles

The manner of negative thinking comes in different styles. Not all people think alike in both positive and negative aspects, and neither are the thoughts similar. Negative thinking may be categorized into mediocre thinking (positive, neutral, or negative) and extraordinarily negative thinking. These two styles, which are governed by negative thoughts, will be further elaborated in this article. Mediocre Thinking Mediocre thinking pertains to the style of thinking in average or middle levels. Mediocre thinkers produce thoughts in moderate style, not so bad and not so impressive as well. The same goes true for their actions and behaviors. Their usual…
October 18, 2015 - - Comments:

Causes of Negative Thinking

Thoughts feed the mind with what to do, how to act, what to say, and how to react. Thoughts do not enter the mind one at a time. They seem to randomly pop up in your mind from nowhere. Thus, monitoring these thoughts is just but necessary in order to keep it within control. In the process of understanding thoughts, two types of mental attitudes are also demonstrated: positive and negative thinking. Both of these mental processes are rooted from various reasons and causes. Since negative thoughts seem to come effortlessly at an individual’s mind, this article will focus on…
October 17, 2015 - - Comments:

Positive Thinking versus Negative Thinking

The human mind performs a never-ending process of generating thoughts, whether it is conscious or unconscious. Just like a heavy traffic of cars on the highway, the human mind is capable of producing hundreds of thoughts even in a short span of time. It has been proven that the pattern of thinking affects emotions. Anything that occupies the mind also dictates the current state of emotion of an individual. Happy thoughts generate a blissful feeling; bad thoughts cause a negative feeling. Yet, it seems that for most individuals, a negative manner of thinking is an effortless thing. It is said…
October 16, 2015 - - Comments:

Definition of Negative Thinking

Human thoughts, feelings, and actions or behaviors are closely related and can indirectly affect each other. The human mind is powerful that it can generate thoughts even beyond normal means of thinking. People tend to develop thought habits that can eventually shape their lives. In general, the mind is capable of producing two major types of thoughts: good and bad. These thoughts send off signals to the human emotions manipulating how it should feel. Good thoughts generate good feelings while negative feelings are a product of bad or negative thoughts. All these thoughts in the mind that direct an individual’s…
October 15, 2015 - - Comments:

Online CRM Tools

These days, business organizations utilize modern and sophisticated means of building and managing long-term customer relationships in a structured approach. One of these methods is the use of customer relationship management (CRM) tools. CRM consists of a wide range of integrated information technology and customer-based software and solutions that support and help manage sales and marketing, customer service, and many other aspects of the business. Businesses of various sizes and levels, as well as types or nature, may take advantage of CRM tools and software. This article will talk about the various CRM applications, the core-customer related business activities that…
October 8, 2015 - - Comments:

Importance of Customer Feedback

Criticisms are part of growing and learning. When you are being criticized for your actions, there is this realization that what seems right to you is a weakness as others see it. They say that you are not necessarily the best judge of your own self. Other people see things beyond your personality and view them in a more in-depth manner. This same concept of individual criticism applies to a business organization. A company will only learn the worst mistakes from the feedback of the customers. In fact, the most negative feedbacks are probably the most valuable and important inputs…
October 7, 2015 - - Comments:

Informal Customer Interaction

Customer interaction is crucial to a business as it involves the everyday encounters and communication of the company to its existing customers as well as the new ones. The overall interaction of customers to the business is also a contributing factor to their general experience in doing business with the organization. Its significance in the business paved way for many organizations to conceptualize standard means and procedures in conducting good customer interaction. Large businesses catering to a huge market have designed methods, protocols and ways in working with their customers either by phone, email, or face-to-face contact. On the other…
October 5, 2015 - - Comments:

Formal Customer Interaction

Customer interaction encompasses the three major phases starting from the pre-sale stage to the purchase stage and finally to the post-sale or after-sale phase of the interaction. In every stage of the company’s interaction with its customers, there are various ways and means to communicate with them. It should be the nature of a business to be assertive in initiating the communication with potential and existing customers in order to facilitate interaction and build a good business relationship. Yet, a company or a business organization cannot just simply make use of any type of customer interaction. Depending on the type…
October 2, 2015 - - Comments:

Customer Interaction Centric Careers

Finding a career associated with customer service and customer interaction is hardly difficult, what with the hundreds and thousands of available jobs from many customer-service based organizations and companies that jobseekers can apply for. Although all companies incorporate customer interactions in their transactions with the customers, there are certain companies that mainly utilize the competence of its employees in terms customer service skills, since the nature of the business is predominantly associated with customer interaction. What are the available careers in the field of customer interaction? What do companies look for and require from potential applicants for positions in that…
September 30, 2015 - - Comments:

Customer Relationship Management

Companies and business organizations should have an organized and systematic approach to keeping its relationship with the customers. Apart from building a good business relationship, a company should also manage these customer relationships with the help of modern technology. Apparently, a structured and organized approach in dealing with any business transaction whether in person, through the phone or email is a plus to the company as it gives customers a positive impression of the way the business is dealt and managed. Many business organizations in various industry sectors now use customer relationship management tools for a smoother business transaction with…
September 28, 2015 - - Comments:

Learn to Exceed Your Customer Expectation

It is said that the main goal when it comes to addressing and dealing with customers is meeting their needs. This notion is entirely true. Every company’s objective in every stage of customer interaction must be just like that. How can an establishment acquire more customers if they do not even get the answer to their questions or purchase the products they want to have? Moreover, getting their needs met is what customers expect when they engage in any business transaction. If a company falls short of their expectations, they get disappointed, upset, or unhappy, and the company would lose…
September 27, 2015 - - Comments:

Tips to Impress Your Customer

One of the major factors of a successful business organization inevitably is its customers. Customers are the lifeblood of the business and they are the reason why it exists, survives, and succeeds. As such, customers have to feel valued. When customers feel this way toward a company or a business, they are bound to stay and become loyal to the business in the long run. A customer’s first impression matters a lot to a business that highlights on giving utmost customer service. This is because a customer’s initial perception of the way a company conducts business is a contributor to…
September 19, 2015 - - Comments:

Tips to Handle a Rude Customer

One of the challenges of business organizations is dealing with rude customers. Rudeness is synonymous to being sarcastic and nasty. It is a negative behavior that may spark up a heated argument or a hurtful exchange of words. In a customer service industry, any business organization will have to deal with rude customers. Such type of customers can never be avoided in any customer interaction. For one, individuals come in various personalities. There are those who tend to be rude or ill-mannered in nature. That is just how they are, even if people despise them for being like that. However,…
September 19, 2015 - - Comments:

Customer Miscommunications

Communication is the exchange of ideas between a sender and a receiver. Proper and effective communication is when the sender gets the message across to the other person and common understanding is gained in the exchange of ideas. Good communication in any aspect yields to a smooth interaction of individuals. In most business organizations, especially in the customer service sector, it is used as a powerful tool in dealing with customers. Customers will be communicating in various means – phone, email, or in person. Customer service representatives should demonstrate excellent communication skills, both verbal and non-verbal. This makes them easily…
September 15, 2015 - - Comments:

Customer Communication and Interaction Etiquettes

Etiquettes form the foundation of a harmonious communication and interaction among individuals in just about any aspect of life. Etiquettes are cardinal rules and policies that establish an observable level of respect and courtesy from one individual to another. In many organizations and situations, etiquettes may be universal or general, rules that are set by social norms and expected to be demonstrated by everyone in any dealing. In certain instances, some rules of etiquette are customized to suit the nature of the situation. Although etiquettes have to be implemented for a smooth interaction, a well-mannered individual molded with the right…
September 12, 2015 - - Comments:

Post-Sale Customer Interaction Techniques

In the stages of customer experience, the most critical is the after-sales interaction with customers. It is probably easy to attract customers during the pre-sale stage with well-prepared marketing strategies and advertising techniques, but once the customers make the transaction, the biggest challenge of every company is how to make them stay in the business. Some businesses focus more on the product and how it can be improved without realizing that customer retention is more critical. In the end, these customers will be nothing but typical buyers who continue to seek for other companies offering the same products or services…
September 9, 2015 - - Comments:

Pre-Sale Customer Interaction Techniques

Businesses go through stages in a customer experience or interaction. These stages are broken down into three major phases starting from the pre-sales encounter, then the point of purchase, and the after-sales or post-sales interaction. If a business places a high value on quality customer service, it religiously follows these stages of encounter with customers. On the other hand, if a business is focused only on generating profits and increasing revenue, the interaction only ends when the transaction is made or when the purchase is done. To some companies, this may be a practical option, but it does not guarantee…
September 8, 2015 - - Comments:

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