People Skills
People Skills Overview
The day-to-day encounter and interaction with people is an essential part of human existence. Because humans are social beings, it is inevitable for people to interact and build relationships. This aspect which makes you capable of relating or interacting with people is termed as people skills. Your ability to deal with people can bring you to greater heights if you know how to apply it well in both personal and professional settings.
Knowing how to relate to people is very useful in many aspects– dealing with loved ones, working on your career, interacting with colleagues at work, managing a business, making new friends and a whole lot more. Your people skill is one of your ultimate weapons in achieving your goals in life. This is because the better you are at dealing with people and taking care of your relationships with them, the more beneficial it will be for you to simply ask for their cooperation and support if the situation calls for it. You are not restricted to conquer and seek out for new relations with people. However, an ample time for preparation should be allocated in order to get you ready to showcase your ability to interact and build good people connections.
Training Objectives
By the end of this self-paced training, you should be able to:
Understand the concept of People Skills
Different types of People Skills
Improve thoughts expression and communication
Learn to become more assertive and influence others
Learn to resolve conflicts, build relationship and rapport
Improve Questioning, negotiation and networking skills
Learn People Skills Strategies.
Target Audience
Success in career requires you to be adapt with various soft skills. This resource is basically for individuals who like to improve their inter-personal communication and interactions. Career-oriented individuals will greatly benefit from People Skills training course in both personal as well as professional spheres.
In every aspect of life, the ability to deal with and relate to people is very essential in order to succeed in personal as well as professional level. You cannot probably imagine living even a single day without facing people and talking to them. It is not just possible since you need to communicate in order to get what you want, attain what you wish to achieve, and to do scores of routine tasks. As you grow and mature in life, you will eventually realize the value of having good people skills. Many people cannot easily relate to others in…
The ability to deliver thoughts and feelings towards other people effectively is an important aspect of communicate. However, it seems that verbal expression of ideas and displays of emotions do not come easy to many people. Verbal expression of ideas involves putting ideas into words. In most cases, you need to verbally communicate your train of thoughts for you to be understood by your listeners. In the articulation of your thoughts, many factors are considered to convey the message effectively. These elements will be further discussed in the course of this article. Your thinking pattern and feelings are well-coordinated which…
Effective communication is when you are being understood and you are able to get your message across to anyone you communicate with. Moreover, your sufficient understanding of another person’s message also denotes good communication ability. Good and healthy communication per se is a two-way process. One person talks, the other one listens and vice-versa. If you are doing the talking all by yourself, that does not make you an effective communicator. You may even turn out to be a conversation “monopolizer”. Your communication skills are very essential in enhancing interpersonal skills. Facing and talking with different people, giving your opinions…
An assertive character, which may be mistaken for aggressiveness, is not exactly the same attribute of an aggressive person. Although assertiveness is similar to being aggressive, the later denotes more of a stronger trait than the first one. When you are being assertive, you show characteristics of self-assurance, self-confidence, and firmness. On the other hand, when you are being aggressive, you demonstrate qualities of being insistent, sometimes even to the point of being hostile. Assertiveness is manifested in situations that would require the individual to push for something with a sense of urgency in order to achieve something. When people…
Often, people dread hearing comments or feedback especially when it is about their performance. Some are just scared of hearing negative remarks and be told about their flaws or mistakes. In the same way, not a lot people are also comfortable providing their personal criticisms about the performance of others for fear of offending the person or not giving the right opinion. To most people, the idea of giving and receiving feedback is automatically considered as negative. It is completely wrong notion to assume feedbacks as negative. In fact, feedback is not just about emphasizing on the weak and negative…
Persuasion or influencing others is not just a skill but also an art. After polishing your basic communication skills which includes your ability to talk and converse with people, you are now ready to engage in a more complex level of communicating viz., the skill of influencing also referred to as persuasion skill. With the varying personalities and manners of thinking that individuals have, influencing people is not an easy task. Yet, certain circumstances would prompt you to use your influencing power over people so that you can get what you want. Salespeople, for example, are known to be very…
The existence of conflicts between two individuals or among people in a group is just an uncomfortable scenario. Conflict arises from many different causes, but the primary factor for conflict is the differences in viewpoints and clash of opinions leading to arguments. Conflict also arises whenever common understanding is not achieved. Nevertheless, even with the nature of conflict, the existence of conflict is healthy for individuals involved because it challenges them to become more assertive, and they engage in a healthy interaction among each other. Conflict is inevitable whenever there is an exchange of ideas. It is healthy when dealt…
It is inevitable that people will interact with each other in various aspects and dimensions. People interact with different individuals during social activities; they also interact when bonding with family and friends, and participating with other people in community activities. People need each other to survive and get through life’s difficulties. Whether you intend to establish a long-lasting bond with those personally attached to you or with whom you constantly deal with outside of personal relations, your challenge is how to keep the connection intact and nourished. Given the fact that people interaction is a part of life, you are…
Building rapport and creating connections is an essential aspect of relating to people. In personal as well as professional setting, building a connection with whom you interact with makes it easy for you to attain what you want. Many successful companies use the secret of building rapport with its customers as one of the powerful weapons owing to its success. More than improvising its products and services, the focus is also on keeping good and strong relationships with the clients by establishing that connection even after the sales. This makes customers feel valued, giving them enough reason to stay and…
Dealing with different individuals is an integrated part of life. You get to encounter the same faces each day, and you also bump into new acquaintances. It just seems to be easy relating to those you have shared a few encounters already more than the people whom you simply met once or twice. In a job that requires you to empathize with customers, the task can be a challenging one given the fact that these are people you barely even know and yet you are asked to put yourself in their shoes. What is empathy? Why is there a need…
A necessary requirement for having strong people skills is the ability to communicate effectively. Effective communication is always a two-way process: one person talks and the other listens. You must understand that this is the basic guiding principle in communication. So, after polishing and mastering the art of expressing your thoughts and feelings effectively, the next goal should be to hone your listening ability. With poor listening skills, you will have difficulties in properly communicating your message to others. In turn, poor communication skills also hinder your aim of developing good people skills because of the plain fact that you…
Imagine living a life on your own, shying away from the rest of the world. This seems impossible as majority of what you do every single day is to interact and communicate with people in one way or another. People interact in just about any situation, yet because every individual has a unique personality, the ability to deal with others also varies from one person to another. People interaction may not be an easy skill to acquire but everybody requires it, nonetheless. Mastery of people skill is challenging to individuals because every person has a unique and different personality. You…
Do you have what it takes to persuade people? Not every individual is gifted with a persuasive ability. In order to possess the power of persuasion, you must also demonstrate strong people skills. Many individuals tend to think of persuasion skill as challenging to manifest. Those who have developed the ability usually get things done their way and achieve goals more quickly and easily than people who are not that persuasive enough. Leaders are known to have good persuasion skills. Otherwise, they will not be in the position and will not be capable enough to lead their members. If you…
At one point or another, you may have realized that in your communication and interaction with the people around you, there are times when you could not agree on something and you would prefer to have it your way more than what the other person suggests or wants. In order to win it, you make a compromise that would seem amenable to you and the other person. It could also be that the other person will offer a deal which may seem acceptable enough to the both of you. This interactive process of communicating is called negotiation. Negotiation can happen…
Humans are born to be social beings. Given this fact, individuals ought to mingle with each other every day through interaction and communication. It is nearly impossible for a single human being not to communicate with another individual in a lifetime. People constantly communicate, interact and exchange ideas on just about anything. But because every individual has a unique personality, not every person is gifted with the ability to deal with people effectively. In many instances and circumstances, you may have come to a realization that getting along with people is one of the essential things in life. You get…
How do you expect to get the right kind of information from a communication dialogue? Unless the speaker provides you with the facts and details, you will never find out about the many other things you want to discover if you do not ask questions. Questioning is but a part of an exchange in communication between and among individuals. It is a key tool to learning new knowledge, clearing out confusions and misunderstanding, and in resolving issues. Asking questions is a skill that needs to be honed. By mastering the art of asking the right and effective questions, other communication…
How important it is to meet new people every now and then? If you come to think of it, you can be settled with the current circle of friends that you already have. But there is a constant need to get yourself acquainted to new faces and further relations with people in both your personal and public or work life. In a more technical aspect, this is called networking. Networking is more like expanding your list of friends, but it is more than making friends. When you expand your network, it can pertain to many different aspects of your professional…
