Facilitator Core Skill 2: Active Listening
In any aspect of communication, listening is an integral part of the whole process. Basically, we listen to understand and comprehend the message that the speaker is saying. But this becomes a challenge to many of us since we tend not to make use of good and effective listening. According to statistics, we listen to only about 25-50% of what we hear in a particular conversation. And at the end of the day, we forget about 46% of everything we have heard. If you are a facilitator of a team event or activity, you need to acquire the fundamental skill…
